اشكركم على الاهتمام بالترحيب بالاطفال
وتقديم لهم البالونات والحلوى شكرا جزيلا لم ارى فندق يهتم بالاطفال مثل اهتمام فندق الريان بهم
وشكرا لحرصكم على نظافة الفندق وبشاشه العاملين وموقع الفندق الجميل حيث قربه من المول المزيد
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من افضل الفنادق اللي سكنتها من ناحية الاستقبال الترحيب حسن التعامل وسهولته جميع الطاقم يستحق الشكر و بالاخص الاخ ( مروان ) ، وبالنسبه لخدمة الغرف ممتازه وسريعه ، ملاحظة صغيرة اسرة الغرف تحتاج الى نوعيه اريح من الموجود
Dear S3d1983,
Greetings from AlRayyan Hotel Doha, Curio Collection by Hilton.
I am pleased to read that you experienced a good quality service, and you find our staff and location great. We appreciate your nice feedback about the helpfulness of our team particularly Marouane; we will definitely pass on your kind comments to him. We do take pride in catering to our guests’ needs the best way we can.
I have noted your comments about the mattress. Kindly note that we have bed softeners as well as different types of mattress. Your profile has been updated accordingly to ensure your upcoming stays will be faultless. We always go above and beyond to create an amazing customer experience.
Thank you again for your valuable feedback. We look forward to welcoming you back soon.
With kind regards,
Luca Crocco
General Manager
الفندق جدا نظيف ويهتمون بالضيوف اثناء اقامتهم وتلبيه طلباتهم وبسرعه جدا والترحيب بالجميع وعدم اشعار الشخص بانه في شخص غير مرحب به او غير مرغوب به والغرف جدا راقيه ونظيفه واثناء الفطور يجلبون لك كل ماتريد.
Dear Ja2501,
Thank you for the excellent comments regarding your experience at AlRayyan Hotel Doha, Curio Collection by Hilton.
We appreciate your generous compliments about the cleanliness of our hotel and the warm welcome of our staff. Evaluations like these inspire and motivate our team to continue delivering exceptional service. Your kind words will definitely be shared with our entire team.
It is always a joy to hear our guests are excited about returning; we are looking forward to it!
With kindest regards,
Luca Crocco
General Manager
جيد متصل بمول قطر ، الموظفين يرحبون بالاطفال الصغار بالبالون و الحلوى ، الغرف تزود بالضيافة بأول يوم اقامة ، الجناح واسع و نظيف ،، لكن ينقصه الاطلالة التي تشعر المقيم في الفندق بالجمالية و الراحة النفسية ، ننصح بالاقامة فيه
Greetings from AlRayyan Hotel Doha, Curio Collection by Hilton.
Thank you for taking the time to provide insights regarding your nice stay with us. It is always wonderful to receive feedback about the team's fantastic guest care.
We appreciate your valuable comments about the hotel strategic location connected to Mall of Qatar. Indeed, it is a great opportunity for our guests to enjoy the family entertainment and the great shopping experience the mall offers.
In regards to your comments about the room view, please note that we do not have many options as the hotel is away from the city, but it will be our pleasure to provide you with the best available view mainly by the metro or by Mall of Qatar main entrance.
We look forward to welcoming you back soon.
With kindest regards,
Luca Crocco
General Manager
الموظفين ممتازين استقبالكم جيد جدا خدمة ممتازة نظافة ممتازة و الغرفة جيدة جدا يبقى ملاحظة واحدة وهي الشرح للعميل عن وضع الغرفة مساحتها وعلى ماذا تطول عند الحج وكذلك كانت جودة الطعام ممتازة والخدمة فوق الممتاز كذلك
Dear Fnan1001,
Thank you very much for your nice review.
We are thrilled to hear that your stay with us was amazing.
It pleases me greatly to know that your overall experience was great and comfortable. We always pride ourselves for providing excellence in service
Thank you again for such heartfelt feedback, it make us proud and keen to keep the highest customer service standards we are well known for.
We look forward to hosting you back soon for another fantastic experience.
With kindest regards,
Luca Crocco
General Manager
فندق راقي مريح جداً منظم وهادئ، الخدمة راقية وكل من عرفنا وتعاملنا معهم على مستوى عالي من الذوق والاحترام والكياسة. الشكر بشكل خاص للآنسة الراقية اللبقة: حبيبة. نشعر ونحن هنا كأننا في بيتنا وبين أهلنا.
مع خالص الشكر والتقدير والاحترام لإدارة الفندق.
Dear Ms. Rouda,
Thank you very much for your nice review.
We are thrilled your time with us was amazing. We endeavor to go beyond and above to ensure our guests have a memorable experience .
I really appreciate your comments about the Team in AlRayyan Hotel Doha in particular Habiba, we will definitely pass on your kind words to her.
Thank you again for such heartfelt feedback, it make us proud and keen to keep the highest customer service standards we are well known for. We look forward to hosting you again soon for another fantastic experience.
With kindest regards,
Luca Crocco
General Manager
