Dear Mrs.Tarfa,
Thank you very much for sharing your recent experience with us. I am grateful to read that you had an excellent stay and enjoyed all the facilities and services of our hotel. I really appreciate your positive observation towards the warm welcome, empathy and genuine care of our dedicated team members, which made your stay unique with everlasting memories.
As a family hotel we strive to make our guests feels that, their kids presence is valued and we are happy we made it happen. Once again thank you for your recognition, and I look forward to your return visit in a not too distant future.
With kindest regards,
Luca Crocco
General Manager