مكان هادىء جميل ورائع وهو في وسط الطبيعة الصحراوية المتميزة جميع العاملين متميزين حيث اخذنا جولة حول الفندق والمرافق مثل مبنى السبا الذي حصل على العديد من الجوائز و الغرف الفندقية التي تحتوي على عدة غرف من غرفة الى اكثر من الغرفة وايضا تحتوي على مسبح خاص كما يوجد عدة مطاعم كما قابلت الموظفة المتعاونة وهي Rebecca في مطعم الليوان Liwan في بهو الطعمالمزيد
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اقمت فيها ليلتين وكانت من اروع ما يكون ومناسبة للعوائل او الذي يبحث عن خصوصية انصح فيها شتاء … وعند المغاردة قاموا بتمديد فترة المغادره. خدمتهم سريعه ويهتمون بك والجميع بشوش. الاطفال سوف يحبون الاقامه ويستمتعون فيه،
شكر خاص ليوان وعجب ☺️
Dear Noora A,
Thank you so much for taking the time to write a review following your recent experience with us and please accept my sincere apology for answering in English.
It is our philosophy to ensure that we provide our guests with the highest standards of products and service. We were delighted to know that you enjoyed your visit. It is always a pleasure when guests take the time to comment the hotel. Please be assured that you kind comments will be shared with the rest of Qasr Al Sarab Team, most especially to Yuan and Ajab.
We look forward to host you again at Qasr Al Sarab Desert Resort by Anantara in the very near future. Until then, I invite you to follow us on our Facebook page “Qasr Al Sarab Desert Resort by Anantara” or on Instagram “@anantaraqasralsarab” and visit our Anantara website to discover special offers when you begin to plan your next holiday.
In the meantime, should you require any assistance, please do not hesitate to reach out to me at astoppe@anantara.com
Regards,
Adrian Stoppe
General Manager
السلام عليكم و رحمة الله و بركاته ،، بصراحة كانت تجربة ممتعة و لم نشعر بمرور الوقت ،، انصح بزيارة فندق قصر السراب و لم تندموا ابد ،، بس هناك ملاحظة بسيطة و هي و ان الاسعار استشعر انها مبالغة فيها قليلة ،، و ابتسموا
Dear alisalah1,
Thank you so much for taking the time to provide us with a wonderful review.
Your compliments are really encouraging for us to keep delivering heartfelt hospitality, both in products and services, to our guests. As an Anantara resort, it is our passion that every guest leaves the hotel with an amazing story, and reading your review we can only hope that we exceeded your expectations.
We look forward to host you at our magical Anantara Qasr Al Sarab Desert Resort in the very near future. Until then, I invite you to follow us on our Facebook page “Qasr Al Sarab Desert Resort by Anantara” or on Instagram “@anantaraqasralsarab” and visit our Anantara website to discover special offers when you begin to plan your next holiday.
In the meantime, should you require any assistance, please do not hesitate to reach out to me at astoppe@anantara.com.
Regards ,
Adrian Stoppe
General Manager
المكان ممتاز ويشعر النزيل براحة البال والأمان وبعيد عن ضجيج المدينه ويصلح لجميع الفنآت ويوجد فعاليات بالفندق للكبار والصغار وسعر الغرف في متناول الحميع وإذا كنت تبحث عن الرفاهية فعليك بالفيلا الخاصة ممتازه
Dear gmc2277,
Thank you for having taken the time to share your review and please accept my apologies for answering in English.
I am thrilled to learn that you had a relaxing experience at Qasr Al Sarab Desert Resort by Anantara and that you had enjoyed every bit of your stay.
Your valued patronage is very much appreciated and looking forward to be at your service again soon in a not too distant future. Till then, should you require any assistance, please do not hesitate to reach out to me at astoppe@anantara.com.
In the meantime, do stay in touch with us through our Facebook page “Qasr Al Sarab Desert Resort by Anantara” or follow us on Instagram “@anantaraqasralsarab” and please feel free to share your images with us by using the hashtag #anantaraqasralsarab.
Sincerely,
Adrian Stoppe
General Manager
مهتمين باصغر تفاصيل خاصتا لترفية اطفال من ادوات صحية والاكل و الالعاب
تقديم خدمة سريعة للتنقل والاكل
اهتمام العاملين بتعرفنا عن كل شي فالفندق
الفطور لذيذ من كل اصناف
انصح الكل يجرب هالفندق لانها تجربة مختلفه من الموقع وتصميم والخدمة
Dear ayeshaalmarar,
Thank you very much for taking the time to write us a great feedback on our Mirage Palace and please accept my apologies for answering in English.
I am beyond thrilled to hear that you enjoyed our resort in every way. We take great pride and genuine care in ensuring all our guest like you enjoy their stay, I am delighted that this was the case for you.
We do hope to welcome you back very soon for another memorable getaway. Till then please do not hesitate to contact me at astoppe@anantara.com should you require any assistance.
In the meantime, do stay in touch with us through our Facebook page "Qasr Al Sarab Desert Resort by Anantara" or follow us on Instagram "@anantaraqasralsarab". Please feel free to share your images with us by using the hashtag #anantaraqasralsarab.
Regards,
Adrian Stoppe
General Manager
موقع ممتاز في وسط الصحراء الخلابه، حيث تستطيع المشي على الرمال الناعمه والتمتع بالمناظر الخلابه ورؤية الحيوانات البريه. الفندق نظيف ومريح وممتع. موظفين متعاونين وطيبين والفندق ياخذ الامور الصحيه بجديه
Dear aalshe232724,
Thank you for having taken the time to share your review and please accept my apologies for answering in English.
It was a pleasure reading how much you have enjoyed your stay at the resort and that we were able to provide you a splendid holiday.
Thank you once again for your stay with us and I do look forward to welcoming you back for your next trip to the Empty Quarter.
Till then, should you require any assistance, please do not hesitate to reach out to me at astoppe@anantara.com
In the meantime, do stay in touch with us through our Facebook page “Qasr Al Sarab Desert Resort by Anantara” or follow us on Instagram “@anantaraqasralsarab”.
Please feel free to share your images with us by using the hashtag #anantaraqasralsarab.
Regards,
Adrian Stoppe
General Manager
