Dear 584jamalj,
Thank you for the taking the time to share your feedback. Your feedback is essential in our effort to improve our products and service standards. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and we are sorry to hear in this case we did not meet your expectations. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
If I can be of any assistance in the meanwhile please do let me know.
Warm regards,
Vishal Singh
General Manager
Taj Exotica Resort & Spa, Maldives