Dear reham465,
Thank you so much for taking the time to review your stay at Royal Saray Resort. Thank you for recognising Islam for contribution to your stay, I will make sure he receives your feedback. However, I am saddened to hear that we did not exceed your expectations in all the areas and hope that these instances will not discourage you from choosing to stay with us again.
Kind Regards,
Rabih Zein
General Manager