Dear Dream32552297850,
Thank you very much for your recent stay at the Hilton Cambridge City Centre and for completing the on-line questionnaire you received regarding this stay. It was a pleasure to have been able to welcome you to Cambridge and the hotel on this occasion, and my team & I truly appreciate your custom.
I make it a point to respond to all those who provide us with feedback both of a positive and developmental nature, as without your comments we would not know what we were doing well or where we need to improve our product or service delivery. Your valuable time in this regard is very much appreciated.
Once again thank you for your recent stay here at the Hilton Cambridge City Centre. I appreciate your time in feeding back to us, and I hope to welcome you back soon.
All the best, Richard.
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