Dear Guest,

Thank you for taking the time to provide our team with this valuable feedback.

I am sorry to hear that you experienced a few issues during your stay, we truly appreciate your review as any information given can benefit us to make any necessary improvements.

We hope to have the opportunity to welcome you back in the near future in hopes that we can redeem your opinion of our hotel once again.

Kindest regards,
Gaiane.
Assistant front office manager.