Hi there,

Thank you for taking the time to leave us your review on Trip Advisor. We appreciate you taking the time and trouble to share your thoughts as we always consider any feedback that helps us to improve the service we provide for our guests. We are sorry to see some of the negative points that you have raised about your visit. We are a premier London attraction and we hope to deliver a truly memorable premier experience, so we are sorry to hear that we fell short in some respects. We do hope you were able to enjoy your visit overall, as we’d love to welcome you back again for more world-famous fun.

Kind regards,
Noeleen
Guest Experience Team
Madame Tussauds London

It is always a pleasure to receive such a glowing review of our attraction, thank you for taking the time to share your experience with us. We are delighted to read that you had a truly fabulous experience at our world-famous attraction! We look forward to you walking down the red carpet into our next A-list party for another star-studded experience!

Best wishes,

Lucy
Guest Experience Team
Madame Tussauds London

It is always a pleasure to receive such a glowing review of our attraction, thank you for taking the time to share your experience with us. We are delighted to read that you had a truly fabulous experience at our world-famous attraction! We look forward to you walking down the red carpet into our next A-list party for another star-studded experience!

Best wishes,

Lucy
Guest Experience Team
Madame Tussauds London