Dear fahdah91,
Thank you for sharing your feedback about your recent stay at our hotel. We apologize for any inconveniences you experienced during your stay and for not meeting your expectations.
We apologize for the issue with the room allocation. We understand the importance of having rooms close to each other, especially when traveling with a group. We apologize for any confusion or inconvenience caused by the placement of the rooms. Your feedback will be shared with our team to ensure a smoother and more organized room allocation process in the future.
We apologize for any issues you encountered with our housekeeping service. It is our goal to provide a clean and comfortable environment for our guests, and we regret if we fell short of this standard during your stay. Your comments will be shared with our housekeeping team for further evaluation and improvement.
We apologize for any delays or slow service you experienced during your stay. Providing prompt and efficient service is important to us, and we regret any inconvenience caused. Your feedback will be shared with our team to ensure we address any service delays and improve our overall responsiveness.
Once again, we apologize for any inconveniences you encountered during your stay. We appreciate your feedback and will use it to improve our services and guest experience. We value your patronage and hope to have the opportunity to welcome you back in the future and provide you with a better stay.
Best regards,
Aleksandr Rogovski
Reception Manager
Radisson Blu Edwardian Vanderbilt Hotel