Dear Maama88,

We would like to thank you for taking your time to review your stay at our hotel.
We are delighted to read that you enjoyed the location of our property.
Every employee is trained with the highest standards of customer service, and we prioritize meeting your complete satisfaction every time.
I look forward to sharing your lovely feedback with Kazi and the rest of the team.
However, I am terribly sorry to see that we did not meet your expectations due to the reason mentioned and please accept my sincere apologies for the clearly subpar experience.
Please do come back and see us again soon so that we can have the pleasure of looking after you.

Kind Regards,
Vinayak Girgune.

Dear Turki29191,

Thank you for sharing your feedback following your recent stay with us. I am excited to hear that you had a faultless experience! We strive to provide a star rated customer experience’ and it seems as though this has succeeded with your visit. I am absolutely delighted to see that our team was able to provide you a pleasant impression specially Michelle who has been so friendly and helpful. We hope to have the pleasure to welcome you back with us for your next visit to London!

Kind Regards,

Vinayak Girgune

Dear zk a

Thank you for sharing your feedback about your recent stay at The Park Grand Paddington Court London. We really appreciate your lovely comments. We are pleased to know that you enjoyed your stay with us.

It would be a pleasure to have you stay with us again in the future.

Kind Regards,

Prashant Marne
Hotel Manager