Thank you very much for taking the time to leave feedback about The Churchill.

I am sorry for the unhelpful service you encountered on reception with regards to your card and your treatment does not sound like the Hyatt standards of which we are usually so proud, which is why I will follow up on this matter specifically.

If you would like to speak with me directly, please feel free to e-mail feedback.hrlondon@hyatt.com and someone from my team will reach out to you.

Kind regards
Frederic Le Gallois
Hotel Manager

Thank you very much for taking the time to review your stay at Hyatt Regency London The Churchill and we are delighted to learn you enjoyed our comfortable guest rooms and location.

While I am sorry to read that there were some technical faults in the room your feedback is well received and appreciated and we hope this will not deter you from returning to us on your next trip to London,

We very much look forward to welcoming you again soon.

Kind regards
Frederic Le Gallois
Hotel Manager

Thank you for taking the time to share details of your experience at The Churchill. While I am sorry to read that we were not able to provide the best location of room for you, we hope we will have another opportunity to welcome you and rest assured, your feedback is well received and appreciated.

Kind regards
Frederic Le Gallois
Hotel Manager