Hi Abdullah123,
We're really sorry to hear about this! What you describe here is certainly not acceptable and it goes against our internal rules and procedures for hygiene and food safety. We do a lot to train and educate our staff to be fully equipped to handle food production in a safe and hygienic manner.

We will notify our local management inl London about this, so they can ensure that proper actions are taken to re-educate the staff in this area.
We really appreciate that you are letting us know about this, it is a great help. We hope that this unfortunate experience has not deterred you from visiting us on another occasion, as we'd hope to make up for this next time you visit our store!

Best regards
Joe & The Juice

Many thanks for this review, Najjool! We are glad to hear that you've had a good experience with us. We appreciate the feedback and constructive criticism that you are providing us with here, we will make sure to include it in our evaluations, so we can become even better at giving our guests a good experience at every visit. We hope to welcome you again soon!

Best,
Kasper, JOE & THE JUICE