Dear Omar A,

Thank you for choosing the Hilton London Tower Bridge whilst staying in London and thank you for sharing your observations via Trip Advisor.

I was happy to read that you have enjoyed all aspects of your stay with us and you found our property in a perfect location to most of London attractions.

I am looking forward to welcome you back in the nearest future and please do not hesitate to recommend us to your friends and family.

Kindest regards,
Anna
PA to General Manager

Dear dr-hoseini,

Thank you for choosing the Hilton London Tower Bridge whilst staying in London.

I was happy to read that you enjoyed all aspects of your stay with us and I have shared all your comments with our Hilton Team.

I am looking forward to welcome you back at our property and please do not hesitate to recommend us to your friends and family.

Kindest regards,

Anna
PA to General Manager

Thank you for your feedback and I am really sorry to read that our breakfast was not up to your expectations. I hope this will not refrain from coming back to visit our hotel in the future. However, I can see that you enjoyed the location and the cleanliness of our rooms.
We look forward to welcoming you back.

Denny Lane
Front of House Manager