Dear Guest,

First of all, I wanted to thank you for taking your time to give us your comments and feedback concerning your stay at the Hotel Martinez.

Looking through your grades that you gave us I can see that your stay with us was close to perfection which makes me very proud, but you gave us 3/5 for the value. Please accept my sincere apologies if the value did not meet your expectations.

I am looking forward to welcome you back soon!

Please, dear Guest, receive my warmest regards,

Sincerely,

Gautier Py
General Manager

Dear Guest,

Firstly, I wanted to thank you for taking your time to give us your comments and feedback concerning your stay at the Hotel Martinez.

I am really glad to see that your stay with us was close to perfection, it makes me really proud, I will congratulate my team on your behalf.

It will be a pleasure to welcome you back soon!

Please, dear Guest, receive my kindest regards,

Sincerely,

Gautier Py
General Manager