Dear Waleed Traveler,

Thank your very much for taking your time evaluating your recent stay with us.

I was most concerned to learn that on this occasion we did not impress you with our room, the location of the hotel and its cleaning level.

Please accept my sincere apologies for this shortfall and we do hope that this isolated case didn't mar the overall good impression you have about Le Meridien.

We are looking forward to welcoming you into our hotel next time you visit Munich.

Best regards

Klaus Spiekermann
General Manager

Dear Nouf932,

greetings from Munich and I trust you had a save trip back home.

Thank you very much for taking your time evaluating your stay.

We were very surprised to learn that despite your positivie words about our property and associates your intend to return to our hotel is not given and left us with your low scores.

I am curious to learn what your reasons were, hence please be so kind and contact me here dirctly in the hotel as I discuss your stay with us.



Best regards

Klaus Spiekermann
General Manager

Dear Mr. Turki,

thank you very much for kind review posted here on TripAdvisor on your recent visit to the Le Meridien Hotel Munich.

We noticed that you arrived very early on your day off arrival, however as we were fully booked the rooms were only available as of 3:00pm .

We were surprised to learn that you didn't find any associate who was able to speak to your mother tongue, however we do employ several associates in the guest areas who do speak your language.

In closing we thank you for choosing our hotel for your trip to Munich and are looking forward to welcoming you back next time.

Best regards
Klaus Spiekermann
General Manager