فندق لو ميريديان لم يلبي التوقعات - لو ميريديان هامبورغ

Dear MarkAdriaanse,

Thank you for taking the time to share your feedback regarding your recent stay at Le Méridien. We appreciate your honest review and apologize for any inconvenience you experienced during your visit.

We understand that our location, while convenient to the train station, may have been further from the city attractions than you anticipated. We apologize for any inconvenience this may have caused.

We are glad to hear that you found our lobby, restaurant, bar, and spa up to the standards you expected from a Marriott hotel. However, we apologize for any disappointment you felt with the condition of your room. We appreciate your feedback and will take it into consideration as we strive to continuously improve our accommodations.

We are sorry if our staff's efforts were not able to fully compensate for the issues you encountered. We will address this with our team to ensure that we provide the best possible service to our guests.

We value your patronage and regret that we did not meet your expectations on this occasion. We hope that you will give us another opportunity to provide you with a more enjoyable experience in the future.

If there is anything else we can assist you with, please do not hesitate to let us know. We appreciate your feedback and look forward to welcoming you back.

Warm regards,
your Team at the Le Méridien Hamburg