Dear Jassim222,

Thank you very much for choosing us to spend your last stay in Madrid and for sharing your opinion.

We appreciate to hear that your expectations were met with our services and facilities and that you enjoyed. As you mention our hotel is a 3*** establishment and we cannot offer Room service, but we have some partners which and deliver a special menu to your room.

It would be a real pleasure to receive your visit again and please do not hesitate to contact us directly for any kind of assistance you may need

Yours sincerely

Victoria González
Guest Experience Manager