Dear guest,

thank you very much for taking your time to provide feedback.

I am happy you had another great stay with us.
Looking forward to welcoming you back next year!

I wish you all the best,
Christian Rothbauer
General Manager

Dear Mrs. Abdulla,

thank you very much for taking your time to provide feedback.

I am happy you had a great stay with us and particularly mention the level of friendliness. If you need assistance with your luggage, please let us know, we will gladly help.

Looking forward to be your host in the future,
I wish you all the best,
Christian Rothbauer
General Manager

Dear Jawaher A,

thank you very much for taking your time to provide feedback.

While I am happy to hear that you liked our rooms was well as the location, I am very concerned about your impressions regarding the level of cleanliness and service. You can be reassured that this is not indicative for the fine services we strive and I will take the appropriate steps for this not to reoccur.

Hopefully we have the chance to welcome you back again to prove that we can excced your expectations.

Best wishes,
Christian Rothbauer
General Manager