استمتعت بوقت رائع بشكل عام - فندق ذا ريتز كارلتون، فيينا

Dear Nicholas C,
Thank you for taking your time to share your feedback with us. We are glad you and your son had a lovely stay and enjoyed our bar, pool, most particular because of the Service Excellence of our Ladies & Gentlemen. We appreciate your suggestion regarding the roof bar access for hotel guests and will look into ways to improve this experience in future for our guests.

Looking forward to welcome you back soon for an even better stay!

Kind regards,
Julia Kofler
Quality Manager
The Ritz-Carlton, Vienna