كانت رحلة عمل هادئة، في فندق خمسة نجوم بامتياز، خدمات راقية، استقبال سريع، شرح كامل لخدمات الفندق، مستوى خدمة متميز، غرفة هادئه، كبيرة مقارنة بأي غرفة فندق في أوروبا، الغرفه بها الكثير من المزايا،اكل تم اختياره بعناية، كانت الإقامة بشكل عام ممتازه.
Dear abdul0002019,
Warmest greetings from Park Hyatt Vienna!
Thank you so much for taking the time to sharing this amazing feedback about your recent experience at the property with all the TripAdvisor.com users.
I am pleased to know that you enjoyed very much the time spent at the property, that you felt comfortable with the facilites offered at Park Hyatt Vienna, the service received from the team, the size and comfort of the assigned guest room as well as with the food quality at our outlets - much appreciated.
My team and I are very much looking forward to welcoming you back again - hopefully in the not too distant future!
With my best personal regards,
Monique Dekker
Area Vice President / General Manager
التكييف والتشديد على خدمة الغرف حيث ان خدمة الغرف ليست بالمستوى المطلوباو المتوقع ولكن بشكل عام الفندق ممتاز والتكييف كان جدا سيء لان فعلا الجو كان حار بشكل مرعب مما جعل هناك نسبة راحه في الغرف ودائما ما اخرج لكي استطيع ان اجد اماكن مكيفه
Dear Curious07193463748,
Warmest greetings from Park Hyatt Vienna!
Thank you for your recent stay with us as well as for taking the time
to sharing your feedback on TripAdvisor.com.
I truly regret to read about the inconveniences caused through the
air condition in the assigned guest room and the service level from the housekeeping department during your stay - please accept my
apology.
It goes without saying that such should not happen at our property, internal follow-up will be made.
I really hope that my team and I will have the pleasure to welcoming you back again - we will take good care of you and make your next stay with us a very comfortable one.
With my best personal regards,
Monique Dekker
Area Vice President / General Manager
موقع الفندق ممتاز جدا ، وافضل فندق في فيينا الصراحه، انصح فيه جدا ، وموجود بالقرب منه مواقف للسيارات ...................................................................................................
Dear allvllg,
Thank you so much for choosing Park Hyatt Vienna during your recent stay at this imperial city as well as for taking the time to sharing this great review with all the TripAdvisor.com users.
I am delighted to read that you've enjoyed the stay at the property and that you liked our central location. I really hope that we will have the opportunity to welcoming you back again - my team and I will take good care of you!
With my best regards,
Monique Dekker
General Manager
الفندق رائع وموقعه مميز جدا والعاملين جيدين بالرغم من قلة خبرة البعض منهم وعدم تحدث اللغة الانجليزية .
الاكل ممتاز والخدمة جيدة والموقع مميز جدا حيث انه في قلب المقاهي والمطاعم المميزة، وانصح بقوة في السكن به
Dear AlThomairi,
Warmest greetings from Park Hyatt Vienna!
Thank you for choosing our property during your recent stay at Vienna as well as
for taking the time to sharing your feedback on TripAdvisor.com.
It is wonderful to know that you enjoyed so much the time spent at the property
and that you felt very comfortable with the hotel location and the received service
in our outlets.
Many thanks also for your feedback regarding the team - I truly regret the experience
you had to make. Please be informed that all team members should be able to
communicate in English, follow-up will be made.
Please do not hesitate to contact me directly should you wish to provide any
additional feedback regarding the language barrier you mention in your review.
I really hope that my team and I will have the pleasure to welcoming you back
again - we will take good care of you!
With my best regards,
Monique Dekker
General Manager
فندق ممتاز و خدمة ممتازة و غرف مريحة و واسعة و نظيفة و موقع مميز في وسط المدينة و قريب من كل شي ... و ستاف رائع و مضياف و خدوم. التجربة كلها رائعة للغاية و لا ينقصها شي ابدا و اقترح هذا الفندق للجميع للاستمتاع بفيينا
Dear 479ammark,
I personally want to thank you for your recent stay at our lovely house and for taking the time to giving us your feedback on tripadvisor.com.
I am pleased to read that you liked the hotel itself as well as the central location. Many thanks also for your kind comment about our staff, which I will share with my team.
It would be a great pleasure for me and my team to welcoming you back again in the future - please be assured that we will take good care of you!
With my warmest regards from Vienna,
Monique Dekker
General Manager
