Thank you for your stay with us and for your review. We're glad to know that some aspects in the hotel have met your expectations.
However, we sincerely apologize for the issues that fell below your expectations during your stay. The matters are looked into for immediate improvement. Rest assured that your next visit will be a truly different experience.
We look forward to have you again in Flamingo Hotel by the beach, Penang.
Best regards,
Ong Hai Leong
General Manager
Flamingo Hotel by the beach, Penang.