لقد كانت زيارتي مع مجموعة من السيدات ( رحلة سياحية ) اعجبني في الفندق الموقع المتميز بين عدة مجمعات للتسوق ، الدخول المبكر والاستعداد لاستقبال القروب القادم معي ، تعزون السيد تارت الذي جعل من رحلتي رحلة مميزة
Location, beautiful reception, staff, specials mr tartالمزيد
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من أسوأ الفنادق اللي سكنت فيها.. الأكل يكون على الممرات ولا يشيله أحد.. أزرار المصعد كلها بصمات ولا يعقموها ولا ينظفوها.. تطلب خدمة حمل الحقائب ولا احد يجيك ولا يعبرك .. الفطور تحسه بايت وما له طعم .. الماي في الحمامات وانت بكرامة يطلع اصفر ووصخ.. وغير الأشياء الناقصة في الغرفة واللي لازم تتصل تطلبها.. والغرفة ما تتنظف الا لما تخبرهم قبلها ينظفوها ومرات تخبرهم ولا ينظفوها.. المواقف أضيق مواقف ممكن تشوفها في حياتك وانتبه على سيارتك ولا بتحصلها مدعومة.. عطيتهم نجمة لأن مافي اقل منها.. ولا ما يستحقوا ربع نجمة..
Dear Mohammedabri,
Thank you very much for choosing our hotel for your recent stay in Muscat and for taking the time to write feedback.
I am truly disappointed that your stay was marred by the service. Please be assured that this does not reflect our service standards and that we will follow up on the situation with our entire team. Our goal is to deliver high-quality hospitality to every guest on every stay, starting from your arrival until your departure.
We do take all complaints very seriously, and I would like to personally assure you that we have procedures and standards in place to ensure the comfort and safety of all our dear and valued guests as well as to avoid future repeats.
If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests. Please feel free to contact me at luca.medda@millenniumhotels.com.
We look forward to having you stay with us again and have the chance to turn your experience around.
Sincerely,
Luca Medda
Cluster General Manager - Sultanate of Oman
اولا اشكر كامل فريق العمل على المعامله الطيبة و اشكر الاخ حافظ المالكي على حسن ضيافته لنا و سرعته في خدمة …و تعامل الموظفين راقي، بخصوص الفندق و الموقع هادي و روعه و التصاميم جميل و ان شاء الله لنا زياره اخرى لفندق، و تقيمي له ممتازه
Dear 824pg,
Thank you for staying and sharing your experience here with us.
I am heartened by the fact that our outstanding facilities and service lived up to your expectations, and I am sure that my colleagues will be equally delighted to learn of this, most especially Hafidh. Your acknowledgment of the efforts of the entire team means a lot to us and I will be sure to pass on your compliments.
Thank you once again for the kind compliments and please do let us know if you are planning to visit us again as we would love to welcome you back and I have a chance to meet you in person.
Sincerely,
Luca Medda
Cluster General Manager - Sultanate of Oman
كانت الاقامه ف فندقدجراند ميلينيوم جميله كان الاستقبال قمه ف التعاون والرقي
اعجبتني ان الفندق قريب من المول وايضا اعجبني النظافه والهدوء والخصوصيه اشكر جميع العاملين ف الفندق وشكر خاص ل عبدالله وحافظ وتامر وطاقم المطعم ع الاحترام
Dear 99064424,
Thank you for your visit and for finding the time to share your experience with us!
Our location is indeed very convenient, with direct access to the Muscat Grand Mall via the Sky Bridge, and also being close to most attractions and business hubs of Muscat.
The entire team was very pleased in reading your review as it is a reflection of their hard work and has given all of us motivation to go beyond.
Thank you again for staying with us and we look forward to welcoming you again.
Sincerely,
Luca Medda
Cluster General Manager - Sultanate of Oman
الفندق ممتاز جداً. والخدمه فوق الممتاز عاى مدار الساعه . عروض رائعه. اعطيه النظافه ١٠\ ١٠
البوفيه فيه تنويع ويرضي معظم الذائقات . قريب من الخدمات
ونشكر الموظفين اجمع وادارته على هذه النتيجه المرضيه. ❤️
Dear FellowTraveler709427,
Thank you for choosing our hotel for your visit and for your kind words!
We are glad you were able to enjoy your stay with us and that our service and facilities delivered our promise.
I am delighted that you enjoyed the Iftar buffet in our Taybat restaurant prepared by our talented team of chefs and I will be sure to share this feedback with them.
We hope to see you return soon and to welcome you back.
Sincerely,
Luca Medda
Cluster General Manager - Sultanate of Oman
مطعم طيبات من أفضل المطاعم في مسقط أشكر كل طاقم العمل بالأخص ديب كان تعاملهم جدًا راقي والبوفيه عندهم متنوع والسعر في متناول الجميع اعدوا لي كيكة بالرغم بالمجان كانت راقية جدًا ك تعاملهم
انصح الجميع بزيارة المطعم.
Dear Z688VZahmeda,
Thank you for choosing to dine at the Grand Millennium Muscat.
We are excited about your review as it reflects that our services have met your expectations on this occasion. I will be sure to share your feedback with our Executive Chef and his talented team, as this is the exact motivation to excel further.
I am elated to hear that the service extended by Deep has met and exceeded your expectations, he will be thrilled to see your comments and we'll be sure to recognize him for his efforts!
Please do let me know when you’re planning on returning to Muscat, and my team and I will be more than happy to make your dining experience even better than the last!
Sincerely,
Luca Medda
Cluster General Manager - Sultanate of Oman
