Dear omar842021,
Although we sincerely regret your disappointment with your stay with us, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience among us.
Rest assured, the relevant departments will take the necessary remedial actions to address noted shortfalls.
Once again we are truly sorry for your experience, and we hope that you will give us the opportunity to serve you better in the near future.
Best Regards,
Sabina Kola
Front Office Manager

Dear AlamerAli14,
Thank you so much for taking the time to leave us this amazing review.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Surely Marevon and Rashad will be so grateful for your kind appreciation.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Dear Alyasaa123,
Thank you for visiting Ibis Muscat.
We are delighted that you were pleased with your meeting experience with us.
Sunil will be thrilled to read such kind words.
Many thanks for your review. It will be our pleasure to serve you anew in the near future.