Dear Ali Baqer,
Thank you for taking the time to share your feedback in regards to your previous stay at our hotel.
Please accept our sincere apologies that your experience did not live up to your expectations.
Despite the above mentioned, we really hope that you consider giving us another chance and making sure that your next stay will exceed your expectations. For this we would kindly ask you to contact us at reservations.qurum@hilton.com and our team will be happy to assist you.
Best regards,
Maraj Al Zadjali
Sales & Marketing Executive