Thank you very much or your very kind review. I am delighted to learn that you enjoyed your time while with us, and our traditional Arabian inspired hotel were able to provide you a fantastic home away from home experience. My team and I are beyond grateful for your positive response, and we all highly value your comments and praise.

It has been our pleasure to have taken care of you and hope to serve you again soon
Best regards
Maryna Schielke

Thank you for taking the time to complete our guest experience survey and share your experiences with me. At Grand Hyatt Muscat, we strive to deliver the best possible service for each and every one of our guests.

I have shared your feedback with the concerned departments and it will enable us to continue to strive to deliver the highest standards of service. We usualy flexible with late check out and just because of the high season we could not provide for you the service.

In the meantime, I would also like to express my gratitude for the positive points you have noted. We are truly grateful for the trust you’ve placed in us. Your positive feedbacks will be shared with our teams.

Best regards
Maryna Schielke

Dear Guest,
Greetings and thank you for the time spent in sending this positive review. we appreciate your support and remain always available for anything else that you may require. we look forward to see you again.

Best Regards
Fadi Akeel
Director of Operations