Dear Valued Guest, Thank you for sharing your feedback following your recent stay at our hotel. We truly appreciate your positive comments about the comfort, work, and entertainment offerings.

We sincerely apologize for the inconveniences you encountered during your stay, and we take your concerns seriously. Your comment about the aging furniture has been duly noted, and we are excited to inform you that a renovation program is in the works. Soon, you can expect a fresh and updated ambiance that we believe will enhance your future experiences with us.

Regarding the noise in your room, we are investigating the issue to address it promptly and ensure a quieter and more restful environment for our guests.

We apologize for the inconvenience caused by the pool not being operational during your stay. We understand the importance of this facility, and we are taking immediate steps to resolve the issue and provide a fully functional pool for our guests to enjoy.

Your feedback about the spa center is valuable, and we are actively reviewing our staffing and booking procedures to improve the overall experience. We appreciate your understanding and patience in this matter.

Looking forward to extending you a warm welcome on your coming visit at Centara Life Muscat Dunes Hotel Oman. Kind regards, Management Team