Dear Valued Guest,
Warm greetings from Hormuz Grand Muscat!
We hope this message finds you well. We would like to express our sincere gratitude for choosing our hotel for your stay and for taking the time to share your feedback with us.
Your kind words about our hotel being wonderful and very comfortable bring us great joy. We appreciate your acknowledgment of the efforts we put into providing a high-quality experience for our guests. Ensuring your comfort and satisfaction is always our top priority.
We are also delighted to hear that you enjoyed your dining experience at our restaurant. Your mention of our dedicated team members, Abdul Majeed, Nasr, and Nir Chuh, has been shared with them. They are thrilled to be recognized for their outstanding service, and your appreciation means a lot to them. Your warm regards have been conveyed to them, and they send their sincere thanks.
Your positive feedback motivates us to continually strive for excellence, and we are grateful for the blessing and good wishes you've extended.
Regarding the pricing, we understand your concern, and we continuously evaluate our offerings to ensure they reflect the value we provide. We appreciate your feedback, and it will be taken into consideration as we review our pricing structure.
Once again, thank you for choosing Hormuz Grand Muscat, and we look forward to the pleasure of welcoming you back for another wonderful experience.
Best Regards
Benson John
Rooms Division Manager