First of all, thank you very much for choosing our hotel Melia Paris La Defense. Also, we would like to sincerely thank you for taking some time to send us your review regarding your time with us.
We are deeply sorry to hear that you had some inconvenience when you stayed at the hotel. Please be assured that we will work towards improving our service and meeting all your demands.
The whole hotel's team will be more than happy to welcome you back.
Pau Arbona - Guest Experience Manager