Dear client,
First of all, thank you for choosing the Melia Paris La Défense hotel.
We would like to thank you for taking the time to tell us about your recent stay with us and to share your recent experience at the Meliã Paris La Défense hotel with the Tripadvisor community. We are delighted to know that you enjoyed our hotel.
However, we are deeply sorry for the bad experience with the taxi service and we sincerely apologize if we have not been able to meet your expectations. This experience does not reflect our usual service standards.
Do not hesitate to contact me directly, I will be happy to help you in everything you may need.
Best regards,
Amalia Chivite- Guest Experience Manager.