Warm Greetings from Sir Bani Yas Resorts,
Thank you very much for choosing us during your recent getaway and for taking your time to provide us with your feedback .
As you can imagine we here at Anantara always trying our utmost to deliver the best possible guest experience . Guest satisfaction is always on top of our priority list and the team and I take constructive guest feedback very serious .
First of all we would like to apologize that the Team and I were not able to meet your expectations during your recent stay and rest assured that the mentioned points will all be tackled with the concerned parties for necessary corrective measures.
We are all looking forward to welcoming you back in the near future and i will be glad to assist you with any further arrangement.
Rooms Division Manager