Dear muna,

Warm Greetings from Sir Bani Yas Resorts,

We would like to thank you for taking your time to reward us with such a wonderful review following your recent getaway to the island .

We are very glad to learn that our team members have gone extra mile to ensure your expectations are exceeded and we are looking forward to welcoming you back in the near future.

Regards
Rachid Bakas
Rooms Division Manager

Dear shammalm,

Warm Greetings from Sir Bani Yas Resorts,

Thank you very much for choosing us during your recent getaway and for taking your time to provide us with your feedback .

As you can imagine we here at Anantara always trying our utmost to deliver the best possible guest experience . Guest satisfaction is always on top of our priority list and the team and I take constructive guest feedback very serious .

First of all we would like to apologize that the Team and I were not able to meet your expectations during your recent stay and rest assured that the mentioned points will all be tackled with the concerned parties for necessary corrective measures.

We are all looking forward to welcoming you back in the near future and i will be glad to assist you with any further arrangement.

Best Regards
Rachid Bakas
Rooms Division Manager

Dear Mr.Jamal,

Warm Greetings from Anantara Sir Bani Yas Resorts,

We would like to thank you for rewarding us with such a great review and for choosing us during your recent getaway.

Whole team is very happy to know that you had a perfect stay and an amazing experience.

We are all looking forward to welcoming you back soon and I will be very happy to assist you with any further arrangements.

Warm Regards
Rachid Bakas
Rooms Division Manager