Dear OnAir17725143174,
Thank you for your kind words and feedback. We are delighted to hear about your positive experience with our staff, Brother Muhammad and Brother Jad, at Hilton Salwa Beach Resort & Villas.
We are glad that they were able to assist you in resolving the issue you encountered while booking through our online application. It is our team's priority to ensure a smooth and hassle-free experience for all our guests, and we are pleased that they handled the situation with elegance, respect, and efficiency.
At Hilton Salwa Beach Resort & Villas, we are committed to providing excellent service and ensuring the comfort and satisfaction of our guests. We appreciate your recognition of our team members' efforts to meet your needs and make your stay enjoyable.
Your kind words will be shared with Brother Muhammad and Brother Jad, and they will be encouraged by your appreciation for their dedication to delivering exceptional service.
We look forward to welcoming you back to Hilton Salwa Beach Resort & Villas for another enjoyable stay in the future. If there's anything else we can do to enhance your experience, please do not hesitate to let us know.
Thank you for choosing our resort, and we can't wait to serve you again soon.
Best regards,
Etienne Gailliez
General Manager
Hilton Salwa Beach Resort & Villas