Dear Fisaloana9092,

I do appreciate the time you have taken to share the concerns and issues that you faced, as this allows us to look deeper into the areas. It is disappointing to know that your expectations weren’t met, and you had to encounter several inconveniences during the stay. Please know that I have shared your comments with our team as we continuously enhance our product and services whenever possible.

We understand that our Duty Manager, Magdy, has been in contact with you to discuss your concerns in more detail.
It would be great if you could reach out to me via our hotel main line or email address should your future plans bring you here again as I would love to personally oversee your booking and ensure that you are provided with the best of care and attention.

Thank you once again and we look forward to the opportunity to welcome your return in a near future at Vida Bahrain.

Meanwhile, let us know if you need anything, anytime.

Best regards,

Mica Villasenor
Quality & Brand Experience

Dear Tariq4h,

Many thanks for the 5 star rating! We're thrilled to know you had an amazing stay with us which left you feeling special and amazed.

We look forward to your next visit. Meanwhile, stay connected!

Best regards,

Mica Villasenor
Quality & Brand Experience

Dear Jeje_Omar,

Many thanks for the 5 star rating! We’re thrilled to know you had an amazing stay made special by one of our Crew, Malak. We join her in thanking you for your generous comments.

We look forward to your next visit. Meanwhile, stay connected!

Best regards,

Mica Villasenor
Quality & Brand Experience