Dear Mr Amfr2023,
Thank you for taking the time sharing your feedback. We are delighted to learn you had an overall great stay at our resort.
We have taken on board your comments and rest assured this has been shared to relevant departments for further review and action.
It would be great if you could reach out to us via our telephone line or email address so we can discuss your concerns in more detail as we are unable to locate your booking through this platform.
We look forward to have the pleasure of welcoming you back on your next visit.
Should you require any further assistance, please do not hesitate to contact us.
Best regards,
Mica Villasenor
Management Office