Dear Mr. Fahad, I greatly appreciate you taking the time to share with us your experience during your recent stay and the constructive feedback highlighted from your side. It is our goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve. Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future.
Sincerely,
Sheikh Farooq
Hotel Operations Manager