المكان رائع موقعه وسهولة الوصول اليه، الموظفين جدا ودودين ومتعاونين، الفيلا تخطت التوقعات من حيث الفخامة والترتيب والتنظيم والمساحة، اطلالة المسبح خيالية، الافطار ممتاز جدا والجو العام للمكان رائع وهدوء جميل، انصح فيه الاشخاص الي يرغبون باعادة تنشيط انفسهم يوم او يومين بعيدا عن الروتين اليومي
Dear ahmedyaslams,
Thank you for choosing Telal Resort Al Ain to be your getaway destination!
We are certainly overwhelmed to know that you enjoyed your stay and even commended our team, villa's luxury and arrangement, view in pool, breakfast, and the atmosphere in the resort.
We hope to welcome you again very soon.
Sincerely,
Elie Farhat
Acting General Manager
نظافة بركة السباحة لم تكن علي مستوي الطموح وتأخر طاقم التنظيف في الوصول وفِي تنظيف الغرفة
رغم عدم وجود نزلاء كثر الا ان الحجز لبعض الأنشطة تتطلب وقتا طويلا
اقتراح افتتاح مطاعم اخرى وبالأخص التي تقدم الطعام المحلي
Dear Nawaf A,
Thank you for your valued comments. We thank you in advance for your constructive feedback regarding to our hotel’s services & facilities in regards to your stay at Telal Resort Al Ain.
We do apologize for the inconvenience and the trouble this has caused you as it is not our intention to do this. Your comments are highly taken as we always strive to provide the best service to our guests and on this occasion we did not exceed your basic expectation.
We really appreciate your feedback as we continuously strive to improve our services and facilities and only through comments provided from our valued guests we will be able to do so.
Moreover, thank you for you have chosen to stay in our hotel and we wish to see you again.
Sincerely,
Pierre Ghorayeb
General Manager
المنتجع جميل .. وننصح به جميع فئات المجتمع من أسرة زوجان أطفال أبناء أصدقاء .. المكان جميل للتغيير ولكسر الروتين .. وأجمل ما فيه أن هناك أنشطة يمكن للنزلاء ممارستها كركوب الخيل والإبل وكذلك بساط الريح وأمور أخرى كثيرة.. أعتقد أني لن أستطيع أن أصف ما رأيته فاللسان والوصف غير المعاينة بالعين والتجربة .. أنصحكم بتجربته.
Dear Abdallaabdelkarima,
Thank you for staying at Telal Resort and sharing your valued feedback.
Guests’ satisfaction is our ultimate goal and we are very delighted to read the positive remarks, wonderful compliments towards our hotel’s facilities & services especially the activities which you have enjoyed during your stay.
Moreover, we are glad that you have chosen to stay in our hotel and we hope to see you again soon.
Best regards,
Pierre Ghorayeb
General Manager
منتجع جميل وهادى.. مناسب للأزواج اكثر من العوائل.. بعيد عن ضوضاء المدينة.. يستحق الزيارة للاستمتاع بالمناظر الصحراوية.. كان وقت الزيارة مناسب ( في الشتاء ) .. موقد النار كان تجربة سهلة ورائعة في الليل
Dear Amina A,
Thank you for sharing your wonderful reviews with regards to your stay at Telal Resort Al Ain!
We are delighted that you have enjoyed a great desert experience with us. We really appreciate your feedback as we continuously strive to improve our services and facilities and only through comments provided from our valued guests we will be able to do so.
Guests’ satisfaction is our ultimate goal and we are so delighted that you have chosen to stay in our hotel.
We are looking forward to welcome you again soon.
Warm regards,
Pierre Ghorayeb
General Manager
استمتعت بالاقامه .. منتجع رائع يستحق الزياره .. ديكور مميز .. موقع مميز .. خدمة السيارات ممتازة و سريعه .. كل الشكر للاستاذ علي في قسم الاستقبال على المعاملة الطيبه و حسن الضيافه .. واتمنى اعادة الزيارة في اقرب وقت .. شكرا على حسن استقبالكم
Dear Nawal2017,
Thank you for your sharing your valued reviews about your recent stay at Telal Resort Al Ain!
We are delighted that you have enjoyed an amazing desert experience during your stay. Our team is always opt to provide the best possible hospitality services, thank you for your kind appreciation towards them.
Guests’ satisfaction is our ultimate goal and we are so delighted that you have chosen to stay in our hotel.
We are looking forward to welcome you again soon.
Warm Regards,
Pierre Ghorayeb
General Manager
