We truly appreciate your comments. Guest feedback is very important to us because it is the best way to know how we should focus our efforts for continuous improvement.
In particular, I am very pleased that you had a chance to truly enjoy our warm hospitality. We do pride ourselves in providing personalized service to meet the individual requirements of our guests.
Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.
Assistant General Manager