Dear sali498813,

thank you for getting back to us with your feedback as we really appreciate and listen to comments of our guests.
I am delighted that you have been happy with our superb location, that cannot be any better.
We are actually in the midst of big renovation project; unfortunately up to this date not all the floors were redone yet and we apologize for any discomfort and inconveniences it caused you.

I hope that we will an opportunity of welcoming you back again and that your experience on that occasion will be a more memorable one.
Kind regards,
Anna

Dear Ghayaalqassim,
Thank you for choosing Radisson Blu Carlton Hotel Bratislava while you visiting the city. We really appreciate that you have taken the time to rate us and share your thoughts regarding your recent stay with us. We strive towards 100% guest satisfactions, you feedback is very important to us. On behalf of our entire staff we would like to thank you for your stay and we hope to be your host again in the near future!
Best Regards,
Annie