الفندق ذو إطلالة رائعة بجميع الغرف و الاجنحة علي البحر و حمام السباحة
خدمة الغرف و النظافة ممتازة
العاملين الفندق بمنتهي الذوق و الحفاوة و الترحيب
الطعام هايل جداً و متنوع يومياً
قررت العودة لزيارة نوفوتيل مرسي علم بصحبة أصدقائنا قريباً في أجازة عائلية بعيداًعن العمل
شكراً لكل القائمين علي إدارة المكان و لكل العاملين به
Dear Mrs.Dina,
Sunny greetings from Novotel Marsa Alam
We would like to thank you for choosing Novotel Marsa Alam to spend your vacation in and we are glad to express our thrill to receive your useful and heartfelt review of your stay in our hotel.
Thank you so much for sharing such a lovely review on your stay at Novotel marsa Alam. It gives us immense pleasure to read that you had an amazing time during your stay and thoroughly enjoyed our services and amenities.
Once again thank you for spending your vacation in our hotel and we look forward to welcoming you back to Novotel marsa Alam or to any Accor Hotels Group worldwide as well as to becoming one of Accor Fans and Members
Best Regards,
Management Team
انصح اى حد مايروحش الفندق دة فية حاجة غلط ..مستوى الخدمة ومعاملة النزلاء اغرب حاجة شوفتها فى حياتى بجد .. الاستاف كلة او معظمة بيكلمة الناس ويعاملوهم بطريقة قليلة الادب والذوق و اللياقة يمكن ماعدا ثلاثة او اربعة فى الفندق كلة ..مستوى النظافة فى المطعم والتراس الحقيقة مرعب وبشع جدا حاجة مقززة عمرى فى حياتى كلها ماشوفت كدة ..انا لفيت العالم تقريبا واحيانا نزلت فى فنادق ثلاث و اربع نجوم عمرى ماشوفت كدة ..مستوى الاكل الحقيقة وحش قوى ممكن ايام تقرف من البوفية كلة ..انا كنت مع مجموعة اصدقاء ..نصيحة ماحدش يروح نوفوتيل مرسى علم
Dear our valued guest,
Warm greetings from Novotel Marsa Alam,
On behalf of Novotel Marsa Alam resort’s Management and Team, please allow us to express our sincerest apologies for any inconveniences you might have experienced during your stay, which did not meet your expectations.
We have taken your comments seriously, and please rest assured that we are at all-time taking appropriate measures to address any of our esteemed guests reporting. and if your comments were received during your stay directly to any of the hotel management team, we would have directly handled them to your entire satisfaction that is of most importance to us.
Once again, we would like to apologize for not fulfilling any of your holiday expectations, and wishing to give us the chance to host your good self again ensuring that all your expectations will be met.
Thank You
Management team
استمتعت بالإقامة ، ستاف بشوش، فندق رائع، الاكل لذيذ، شكرا لفريق لاستقبال و الجيست رلايشن، الفندق واسع و جميل مشاهد رائعة من الغرفة و رحلات متنوعة و الاكتيفيتي الأكيد حترجع و نعيد التجربة التي و نوصي به
Dear Mr. Michal,
Sunny greetings from Novotel Marsa Alam
We would like to thank you for choosing Novotel Marsa Alam to spend your vacation and we are glad to express our thrilling to receive your useful and heartfelt review on your stay in our hotel.
Thank you so much for sharing such a lovely review on your stay at Novotel marsa Alam. It gives us immense pleasure to read that you had an amazing time during your stay and thoroughly enjoyed our services and amenities.
Once again thank you for spending your vacation in our hotel and we are look forward to welcoming you back in Novotel marsa Alam or to in any of Accor Hotels Group worldwide as well as to became one of Accor Fans and Members
Best Regards,
Management Team
الفندق لديه بنيه تحتيه ممتازه وغرف النوم جيده والطعام جيد بالرغم من قله الانواع والشح في الكميات
بالنسبه للعاملين فهم في منتهي قله الحترام والذوقيات منعدمه وهذا يشمل الجميع وكأنه تعليمات من الاداره فلو ذهبت لتأخذ طعام يتعامل بمنتهي قله الاحترام ويقوم بقذف الاطباق امامك وهذا علي المصريين وغير المصريين وهذا الاسوأ ويصدرلك احساس انك شحات وهو يمن عليك بأي شئ . ايضا عمال نظافه الغرف تحتاج واسطه لتأخذ مناديل او صابون اضطررت لطلب صابونه اني اتصل اكثر من ٣ مرات وانتظر ساعتان حتي يحضر لي واحده . اليوم الاخير لي عمال المشروبات يستغلوا عدم درايه الضيوف الاجانب باللغه ويوجهون لهم الاهانات والشتائم بشكل مبالغ فيه
واخيرا اثناء تسجيلي المغادره قام موظف الاستقبال بالتعامل بمنتي قله الاحترام وحتي لم يوجه لي تحيه اثناء المغادر وكأنه يقول لي في داهيه
منتي السوء في التعامل ولا تري اي مديرين لتشتكي لهم ماعدا مدير f&b
حتي مناشف البحر عليك ان تحملها من الغرف لاي حمام سباحه او علي البحر بنفسك ولا تعرف كيف يتم تنظيفها او غسلها ولا احد يساعدك
Dear our valued guest,
Warm greetings from Novotel Marsa Alam,
On behalf of Novotel Marsa Alam resort’s Management and Team, please allow us to express our sincerest apologies for any inconveniences you might have experienced during your stay, which did not meet your expectations.
We have taken your comments seriously, and please rest assured that we are at all-time taking appropriate measures to address any of our esteemed guests reporting. and if your comments were received during your stay directly to any of the hotel management team, we would have directly handled them to your entire satisfaction that is of most importance to us.
Once again, we would like to apologize for not fulfilling any of your holiday expectations, and wishing to give us the chance to host your good self again ensuring that all your expectations will be met.
Thank You
Management team
اسوء فندق ع الاطلاق و اخر مره بجد سواء ف مرسي علم او اي مكان بشع بشع و الاكل اسوء ما يمكن و مش مستوي و معامله العاملين غير مرضيه بالمره و سيئه و لا يوجد اهتمام بالنظافه و لا تعقيم و كل حاجه بالفلوس مفيش غير المايه بس في الغرفه و مفيش اي اهتمام و لا اكتفتي و لا اهتمام بشهر العسل ابشع تجربه عدت عليا مكنش في حاجه كويسه حتي تقدر تاكلها علي مدار الاقامه اسوء فندق بجد
Dear our valued guest,
Warm greetings from Novotel Marsa Alam,
On behalf of Novotel Marsa Alam resort’s Management and Team, please allow us to express our sincerest apologies for any inconveniences you might have experienced during your stay, which did not meet your expectations.
We have taken your comments seriously, and please rest assured that we are at all-time taking appropriate measures to address any of our esteemed guests reporting. and if your comments were received during your stay directly to any of the hotel management team, we would have directly handled them to your entire satisfaction that is of most importance to us.
Once again, we would like to apologize for not fulfilling any of your holiday expectations, and wishing to give us the chance to host your good self again ensuring that all your expectations will be met.
Thank You
Management team
