First of all thank you for your time to write a review. Negative comments help us to make improvement when it is possible.
The Hotel is running huge renovations for the last five years and it is certainly not declined. Please check hotel photos.

Unfortunately, at this time, we misunderstand what precisely went wrong. We ask you to send us an email with your name, arrival and departure date and if possible where you booked the hotel. Until then we will review your file, make our investigation and get back to you.

Hotel Online Management Service
hotel.anezi@hotelanezi.com