Dear Guest,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,

Dear,

We very much appreciate your comments regarding your stay at the ibis Casablanca City Center. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Dear Sir,

We thank you for having taken the time to write to us following your stay at ibis Casablanca City Center.

You have a lukewarm memory of your stay and you rightly highlighted certain insufficiencies in the service that was provided to you, and I have been made aware of them.
I attach considerable importance to correcting our mistakes, in order to improve the quality and you satisfaction.
Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence

We hope that, following our improvements, we may count you among the guests of ibis hotels, despite your unsatisfactory experience.