Dear Mr. Medhat,

Thank you for your recent visit and for evoking to us your feedback further to your stay at Movenpick Hotel Casablanca. I genuinely value our guests’ comments and regret when their expectations are not met.

Your remarks, together with those from all our valued hosts, are much appreciated as they guide us in the improvement of the quality of service. However I can assure you that our buffets are diversified everyday with thematic dishes during the whole week. As for the buffet breakfast is constituted with Moroccan, Lebanese and international stations, including a selection of hot and cold beverages, assortments of yoghurts, cereals, great variety of seasonal juices, selection of fruit compotes, variety of dried fruity, cut fruits, baskets of viennoiseries pastries and breads, selection of pistol bread, a wide range of Cheeses, delicatessens, in addition to hot party that consists of hard eggs, sausages, sautéed mushrooms, stuffed tomatoes, bacons, healthy corner among others food products…

With reference to any technical issues our guest service is at your thorough disposal to intervene on the spot for any arrangement required in your room.

Please accept my apologies with regards the embarrassment experienced and rest assured that the spirit of Movenpick is to satisfy our customers so that they can maintain an excellent souvenir of their stay with us.

Sincerely Yours,

Amr Kallini
General Manager

Dear Mr. Ibrahim,

I am delighted to know that you had an enjoyable stay with us further to your last visit to Movenpick hotel Casablanca.

Really I am pleased to hear that you have chosen our property for your next visit to Morocco. Your sympathetic commentaries about the good service offered particularly by the housekeeping and food & beverage staff were communicated to the whole team’s attention.

It is always gratifying to receive such compliments from guests like yourself especially when noticing the eagerness of our staff from different departments to make their utmost in order to satisfy all our guests’ requirements.

Thank you for recommending our hotel to other travelers.

I hope I will have the pleasure to welcoming you back with us very soon at your second home at Movenpick hotel Casablanca.

With My Best Regards

Faithfully Yours,

Amr Kallini
General Manager

Dear Mrs. Fatima Zahras,

An immense thanks for your kind impressions detailed following your recent stay at Movenpick hotel Casablanca Morocco. Definitely, I am extremely grateful of your praises and for the time you took to formulate them on the TripAdvisor site.

In fact I am sincerely overwhelmed by your comments regarding the elegance and the good quality of service offered by our hotel, which remain a beautiful reward for our teams who are continually making their utmost in order to offer a perfect touch of wellness to all our visitors.

Once again, thank you for sharing your experience with other travelers. Meanwhile, I look forward to receiving you back again with us at Movenpick hotel Casablanca Morocco for a more enjoyable experience,

With my very best Regards.

Amr Kallini
General Manager