Dear Mr. Ashraf A,

First of all I would like to thank you so much for sharing such a nice review with all the Trip Advisor community.

Thank you as well for choosing the Grand Mogador Casablanca Hotel for your stay .

We are thrilled to hear you had such a wonderful experience at our hotel and that you enjoyed all its facilities including our staff's service, and the quality of your room .I will make sure that all our team read this beautiful comment.
All of us here at the Grand Mogador Casablanca Hotel take great pride in providing such personalized service and memorable experience for our guests.
We hope to have the opportunity to welcome you for another “magnifique” and relaxing visit in the near future.
Yours,
General Management MOGADOR Marina Hotel
& Grand Mogador Casablanca Hotel

Dear Mr. Azuooo3,

We thank you for taking the time to share your experience with us.

We are very happy to hear that the service was up to your expectations.

However, we take your comment into consideration and ensure that the necessary measures are implemented to improve our quality of service.

Looking forward to welcoming you back to the Grand Mogador Casablanca Hotel.

Sincerely,

General Management MOGADOR Marina Hotel
& Grand Mogador Casablanca Hotel

Dear client,

Thank you for taking the time to write this review following your stay at the Grand Mogador Casablanca Hotel.

The satisfaction of our guests is our primary objective, so we are all very happy to know that you have received the best hospitality.
We have read your comments with the utmost attention and we sincerely sorry for the inconvenience during your stay. Please, be assured that the necessary measures will be taken to improve the quality of the mentioned services.

Feedback like yours is a source of motivation, enabling our teams to continually surpass themselves to offer the best of services.

We look forward to seeing you again on your next trip to Casablanca.

Best regards,

General Management MOGADOR Marina Hotel
& Grand Mogador Casablanca Hotel