Cher abdulmajeed2121,

Thank you very much for taking the time to leave us great comments and rating further to your recent stay with us at the Hilton Tanger City Center Hotel and Residences.

We are delighted to read your wonderful comments and let us know that you had an excellent stay with us. We appreciate your enthusiasm in highlighting the elements of our hotel that you liked the most, and the room that we have accommodated you with.

We are very proud to read that our Ambassadors made a difference in your stay, demonstrating their genuine care to create memorable experience during your stay with us. We will congratulate all of them in exceeding your expectations on your behalf.

We would be extremely happy to welcome you back at the Hilton Tanger City Center Hotel and Residences on your next trip to Tangier.

Bien Cordialement,

Dear tasneem a,

Thank you very much for taking the time to share your constructive feedback here on TripAdvisor.

We really appreciate it when someone takes the time to give us their feedback, as this enables us to know if we are maintaining our standards or not, and thus, helps us to improve.

Based on your relatively low rating and problems mentioned on your feedback, we were concerned to read your disappointment regarding the poor service that you received. Accordingly please accept our sincere apologies for any inconveniences that you had experienced and for failing to meet your expectations.

We have immediately addressed your negative comments to our concerned party to take corrective actions to avoid any repeat. Our main aim is extending the best quality of service and standard that our guest has come to receive, therefore we are keen to exceed your expectations at your next visit.

We hope you will give us another opportunity to welcome you back on your next visit to Tangier.

Kindest regards,

Dear faisalm912019,

Thank you very much for taking the time to share this wonderful review further to your recent stay at Hilton Tanger City Center Hotel & Residences.

We are delighted to read your kind comments and to hear that you had a truly enjoyed your time in our company, and you were so impressed by the level of personalized service our team that takes such pride in delivering to our guests.

We will have great pleasure in passing on your comments to our staff. We very much look forward to taking care of you on your next visit to the Hilton Tanger City Center in the nearest future.

Kindest regards,