Dear 838fahda,

Greetings from Hilton Addis Ababa,

Thank you for your feedback which gives us a great insight into your experience in our hotel. Please accept my apology for I couldn’t reply with your preferred language.

I am pleased to know your delight with the service, hotel location and geothermal outdoor pool. I appreciate your comment on our team member's diligent effort in ensuring you’re the security. At Hilton Addis Ababa, we aspire to provide the best in class services and facilities reflecting true Ethiopian hospitality.

I look forward to welcoming you to Addis Ababa in the near future.

Sincerely,

Haakon Gaarder-Larsen | General Manager

Dear Francesco D, Let me start by thanking you for your evaluation of our hotel on Trip Advisor. Your constructive comments are very much appreciated and are extremely valuable for us to improve our services in the future.

Thank you once aging for your feedback and I look forward to welcoming you back to the Hilton Adds Ababa.

With kind regards,
Haakon Gaarder-Larsen, General Manager