الفندق يحتاج الى اهتمام من ناحية المرافق وصيانة. اقمت في غرفتين خلال رحلتي وفي الغرفتين كان هناك تسريب في دورة المياه واشياء اخرى لا تعمل في الغرفه. غير ذلك اللون الاسود في سيليكون الحمامات وروائح الممرات غير لائقه لمستوى الفندق وتثير الاشمئزاز. تعامل بعض الموظفين في الاستقبال ليس لبق مع الزوار.
Dear Aalhosani2023,
Thank you for sharing your feedback about your recent experience at Hyatt Regency Bangkok Sukhumvit.
I am truly sorry to hear about the issues you encountered during your stay. Please accept my deepest apologies for the inconvenience caused by the leaks in the toilets and the maintenance problems in both of your rooms.
Additionally, I understand your concerns about the black silicone and odors in the corridors. We will address the issues to the team concerns to ensure that we can deliver the good product and service to our values guest.
Regarding your experience with some of our reception staff, I would like to assure you that this behavior does not align with our standards of hospitality. Please rest assured that we will be addressing this matter promptly and implementing additional training to ensure that all members of our team show the highest level of respect and politeness towards our guests.
We value your feedback and hope to have the opportunity to make it right. Once again, we apologize for any inconvenience caused and thank you for bringing this to our attention.
Best Regards,
Hyatt Regency Bangkok Sukhumvit
فندق ممتاز ويستحق الزياره مره اخري وانصح به للجميع هادء وموقع ممتازه ونظافه وخدمة مميزه وطاقم محترم اود شكر موظفين الاستقبال على الاداء العالي ومميز في خدمةالنزﻻء واخص بذكر البت الاردنيه لا اعرف اسمها يتميز فية من مساعده وعدم التاخير ومن ابتسامة جميلة دائما مما يدخل السرور
Dear Vip_q80,
Thank you so much for taking the time to share your wonderful experience at Hyatt Regency Bangkok Sukhumvit.
We are thrilled to hear that you had a fantastic time with us ,good location and cleanliness exceeded your expectations.
It is truly our goal to provide exceptional service and create memorable moments for our guests.
Your kind words and positive feedback are highly appreciated. We look forward to welcoming you back on your next visit to Hyatt Regency Bangkok Sukhumvit. Thank you once again for choosing us.
Best Regards,
Hyatt Regency Bangkok Sukhumvit
رحلة ممتعة مع العائلة والاقامة بالفندق الراقي مع الخدمات الفندقيه الممتازة وتواجد مترجمين ومتحدثين بعدة لغات وكل الشكر الموظفة صوفيا على ترتيب الحجز وتسهيل الاجراءات ولنا زيارة اخرى ان شاء الله
اسمتعت بعيد ميلاد رائع والفندق يهتم بادق التفاصيل 🌹
Dear Alshhyhmd14,
Thank you so much for taking the time to share your wonderful experience at Hyatt Regency Bangkok Sukhumvit.
We are thrilled to hear that you had a fantastic time with us and we are particularly grateful for your kind words to Sophia and she was able to assist you in arrange your reservation and smooth experience.
Moreover, we are delighted to hear that you enjoyed for celebrate your birth day with us to create a wonderful moments
Your kind words and positive feedback are highly appreciated. We look forward to welcoming you back on your next visit to Hyatt Regency Bangkok Sukhumvit. Thank you once again for choosing us.
Best Regards,
Hyatt Regency Bangkok Sukhumvit
الموقع ممتاز وقريب من الاسواق والمطاعم العربيه
الاستقبال والتوديع في ممتاز
نظافة ورحابة الغرف رائعه
الافطار متنوع ومناسب
وبشكل عام الفندق رائع والموظفين في قمة الاحترام
ورحلتي القادمه ان شاالله ستكون في نفس الفندق
Dear Alkaabi886,
Thank you so much for taking the time to share your wonderful experience at Hyatt Regency Bangkok Sukhumvit.
We are thrilled to hear that you had a fantastic time with us. Our great location, receptionist staff, cleanliness, and breakfast all exceeded your expectations.
It is truly our goal to provide exceptional service and create memorable moments for our guests. Your kind words and positive feedback are highly appreciated.
We look forward to welcoming you back on your next visit to Hyatt Regency Bangkok Sukhumvit. Thank you once again for choosing us.
Best Regards,
Hyatt Regency Bangkok Sukhumvit
انصح فية وموقع جميل وقريب من الاماكن الحيوية ويمتلك اطلالة رائعة وموظفين ودوديين وقريب من شارع العرب والنظافة عالية وهدوء والمسبح نظيف والخدمات مميزة ولن تكون زيارتي الاخيرة لهذا المكان لانة يستحق اكثر من خمس نجوم
Dear Abosal0o0m,
Thank you so much for taking the time to share your wonderful experience at Hyatt Regency Bangkok Sukhumvit.
We are thrilled to hear that you had a fantastic time with us and that our beautiful location, wonderful view and the convenience close to vital places exceeded your expectations.
Our team takes great pride in providing friendly service, maintaining high cleanliness standards, and offering distinctive services.
Your kind words and positive feedback are highly appreciated. We look forward to welcoming you back on your next visit to Hyatt Regency Bangkok Sukhumvit. Thank you once again for choosing us.
Best Regards,
Hyatt Regency Bangkok Sukhumvit
