الفندق عبارة عن شقق . النوافذ في الغرف كبيرة لدرجة ان الأنوار تدخل الى الغرفة والستائر لا تحجب الضو . والممرات لا يوجد بها تكييف . ورائحة طبخ واكل في الممرات ورائحة أصباغ في الممر ، بالمختصر لا انصح بالإقامة في الفندق . وايضن الافطار جيد ولكن يوجد فندق مشترك معه الافطار ويكون ازدحام شديد على الافطار لدرجة الانتظار في طابورالمزيد
Staybridge.com
Booking.com
Booking.com
حقيقة فندق جميل يستحق التجربة يتميز بالفخامة تم حجز جناح من غرفتي نوم وكان حقا يستحق من اطلاله ججميله وغرفه واسعة واستقبال وتوديع جميل وطاقم متعاون حقيقة فندق جميل يستحق التجربة ولكن كان هناك فرن المطبخ تم الغائها ولم يتم ايضاح ذلك في موقع الحجز وتغطيتها بشكل جميل
Dear Saad A,
Thank you for taking the time to share your experience on TripAdvisor.
I am delighted to read your review and learn that you had a pleasant and comfortable stay with us in overall and that you were particularly impressed by our spacious Two Bedroom Suite as well as the impeccable service from our team.
We do not promote our cooking facility as for the safety and security of all our hotel guests in house.
On behalf of the entire team members, we thank you for your kind patronage and we look forward to the opportunity to welcoming you back in the near future.
With best regards,
Banchert Engsupwong
Rooms Division Manager
Anantara Sathorn Bangkok
اذا كنت تبحث عن غرفة مريحة اذا فهذا الفندق مناسب وبسعر جيد.
.اما اذا كنت تريد استخدام المرافق كالحوض والجم والمطاعم والبارات فلا انصح به..زذلك لقدم الفندق...ناهيك هن المصاعد الثلاث فقط لخدمة اكثر من ٢٠٠ غرفة
Dear Ibrahim A,
Thank you very much for taking the time to share your experience on TripAdvisor.
At Anantara Sathorn Bangkok, we aim to provide nothing less than exceptional service and memorable experience for our guests and it is our regret that we did not achieve our goal in making your stay a seamless one on this occasion.
Please allow me to assure you that we take your comments very serious and will review each points for immediate actions and improvement where possible.
We sincerely hope you will not judge us solely on the basis of this particular experience and that we will have the opportunity to restore your faith in our service in the future visit.
With best regards,
Banchert Engsupwong
Rooms Division Manager
Anantara Sathorn Bangkok Hotel
وسرعة دخول عند الوصول اذا كان هناك حجز مسبق وتجهيز الغرفه ويكون هناك موظفين استقبال يجيدون اللغه الانجليزية حتى لايحدث خطا عند طلب اي شي عند الاتصال عليهم وعن رأيي مستوى الفندق تغير عن اخر مره سكنت فيه
Dear dharisaasa,
Thank you very much for taking the time to share your feedback on TripAdvisor.
At Anantara Sathorn Bangkok, we aim to provide nothing less than exceptional service and memorable experience for our guests so I am regret that we did not achieve our goal in making your stay a pleasant and seamless one on this occasion.
Rest assured that we have taken your feedback very serious and that your comments has been shared with our Executive Housekeeper and Front Office Manager for immediate actions and improvements.
We sincerely hope you will not judge us solely on the basis of this particular experience and that we will have the opportunity to restore your faith in our service in the future visit.
With best regards,
Banchert Engsupwong
Rooms Division Manager
Anantara Sathorn Bangkok Hotel
لن اعود له مرة ثانية تجربة واحدة تكفي والحسنة الوحيدة هي مساحة الغرف جيدة اما عدا ذلك لا يوجد ما يرقى لمستوى الطموحات كفندق خمس نجوم ، هناك طابور امام المصعد و طابور في المطعم في الافطار الصباحي و الفوط قديمة و الممرات فيها رائحة غير جيدة.
Dear Faisal1972,
Thank you very much for taking the time to share your feedback on TripAdvisor.
At Anantara Sathorn Bangkok, we aim to provide nothing less than exceptional service and memorable experience for our guests and it is our regret that we did not achieve our goal in making your stay a seamless one on this occasion.
We understand that during peak hours on the full house situation, there might be some delay and queue for breakfast and elevator. Please accept our most sincere apology for such setbacks and we shall work harder with the team to manage better to ensure the convenience and comfort for all our valued guests.
Once again, thank you very much for staying with us and we sincerely hope to have the opportunity to welcoming you back in the future.
With best regards,
Banchert Engsupwong
Rooms Division Manager
Anantara Sathorn Bangkok Hotel
الفندق هو بالتأكيد قيمة جيدة جدا للما يستحق، مع الإنترنت، وجبة الإفطار وكاملة المرافق المدرجة. ومع ذلك، اعتقدت بلدي 'استوديو' بدا عشتها بشكل رهيب، مع وجود علامات صغيرة من البلى. الغرفة فسيحة نعم، ولكن تأثيث ليس شيئا كنت يكتب عن الوطن. ليست هناك حاجة لايركون في الليل كما في النوافذ المفتوحة على شرفة الهواء النقي وبارد.
Dear MEDMAKL,
Thank you indeed for your constructive and most positive feedback of your recent stay with us. It was certainly a shared pleasure to have the opportunity to serve you.
We are glad to read that we have managed to meet your expectations and that you have found your accommodation comfortable and to your satisfaction.
We trust we will have the pleasure of welcoming you back in the near future.
With Best Regards,
Farah C. Jaber
Resident Manager
