كانت تجربه رائعه ومتميزه وانصح به للعوائل
غرف واسعه وسرير مريح ويوجد مطبخ وصاله والحمام يوجد به شطاف والبركه رائعه ومكان لعب الاطفال رائع استمتعوا فيه اطفالي والخدمه سريعه ومتميزه والفطور رائع ومتكامل المزيد
Staybridge.com
Booking.com
Booking.com
كانت رحلتنا مكونة من أربعة أشخاص وكان الفندق متميزاً بخدماته ونظافته وسعة الغرف ودماثة أخلاق فريق الاستقبال وتعاونهم ..
الملاحظات/ وجود إزدحام اثناء الفطور نظراً لكثرة النزلاء ، عدم وجود إمكانية لتمديد مدة الإقامة بالفندق ، عدم وجود أدوات للطبخ في مطبخ الجناح ...
Dear Mansour A,
Thank you very much for staying with us and for taking the time to share your positive experience on TripAdvisor.
It was a pleasure reading your review and learnt that you had a pleasant and relaxing stay at Anantara Sathorn Bangkok and that you were impressed by our service and facilities in overall.
Due to the high season during your stay, the breakfast could be busy during peak hours and it was unfortunate that we were not able to extend you stay. Please accept my sincere apology for any inconvenience caused.
With regard to the kitchen utensils, we do not set up in room due to hygiene concern however they are available upon request.
On behalf of the entire team members, we thank you for your kind patronage and we look forward to the opportunity to welcoming you back in the near future.
With best regards,
Banchert Engsupwong
Rooms Division Manager
Anantara Sathorn Bangkok
الفندق عبارة عن شقق . النوافذ في الغرف كبيرة لدرجة ان الأنوار تدخل الى الغرفة والستائر لا تحجب الضو . والممرات لا يوجد بها تكييف . ورائحة طبخ واكل في الممرات ورائحة أصباغ في الممر ، بالمختصر لا انصح بالإقامة في الفندق . وايضن الافطار جيد ولكن يوجد فندق مشترك معه الافطار ويكون ازدحام شديد على الافطار لدرجة الانتظار في طابور
Dear maktoumalkaabi,
Thank you very much for staying with us and for taking the time to share your feedbacks on TripAdvisor.
Our aim is to provide a comfortable and seamless experience to all our guests so I am disappointed to read your review and learnt that your stay with us on this occasion was not a pleasant one.
Our guest room design to have the glass window so our guests could enjoyed the beautiful view of our Bangkok city and I am regret that you found it was disturbing by the light. Anyway, we would appreciate if this matter could be reported during your stay as we would certainly do something to cover the light for your comfort.
Our standard is to keep our guest rooms and corridor comfortable and free of any nuisance. Rest assured that your comments has been passed to the concerned departments for improvements and prevention in the future.
Once again, thank you very much for your valuable feedback and we sincerely hope to have the opportunity to welcome you back in the future.
Sincerely yours,
Naowarat Arunong
General Manager
حقيقة فندق جميل يستحق التجربة يتميز بالفخامة تم حجز جناح من غرفتي نوم وكان حقا يستحق من اطلاله ججميله وغرفه واسعة واستقبال وتوديع جميل وطاقم متعاون حقيقة فندق جميل يستحق التجربة ولكن كان هناك فرن المطبخ تم الغائها ولم يتم ايضاح ذلك في موقع الحجز وتغطيتها بشكل جميل
Dear Saad A,
Thank you for taking the time to share your experience on TripAdvisor.
I am delighted to read your review and learn that you had a pleasant and comfortable stay with us in overall and that you were particularly impressed by our spacious Two Bedroom Suite as well as the impeccable service from our team.
We do not promote our cooking facility as for the safety and security of all our hotel guests in house.
On behalf of the entire team members, we thank you for your kind patronage and we look forward to the opportunity to welcoming you back in the near future.
With best regards,
Banchert Engsupwong
Rooms Division Manager
Anantara Sathorn Bangkok
اذا كنت تبحث عن غرفة مريحة اذا فهذا الفندق مناسب وبسعر جيد.
.اما اذا كنت تريد استخدام المرافق كالحوض والجم والمطاعم والبارات فلا انصح به..زذلك لقدم الفندق...ناهيك هن المصاعد الثلاث فقط لخدمة اكثر من ٢٠٠ غرفة
Dear Ibrahim A,
Thank you very much for taking the time to share your experience on TripAdvisor.
At Anantara Sathorn Bangkok, we aim to provide nothing less than exceptional service and memorable experience for our guests and it is our regret that we did not achieve our goal in making your stay a seamless one on this occasion.
Please allow me to assure you that we take your comments very serious and will review each points for immediate actions and improvement where possible.
We sincerely hope you will not judge us solely on the basis of this particular experience and that we will have the opportunity to restore your faith in our service in the future visit.
With best regards,
Banchert Engsupwong
Rooms Division Manager
Anantara Sathorn Bangkok Hotel
وسرعة دخول عند الوصول اذا كان هناك حجز مسبق وتجهيز الغرفه ويكون هناك موظفين استقبال يجيدون اللغه الانجليزية حتى لايحدث خطا عند طلب اي شي عند الاتصال عليهم وعن رأيي مستوى الفندق تغير عن اخر مره سكنت فيه
Dear dharisaasa,
Thank you very much for taking the time to share your feedback on TripAdvisor.
At Anantara Sathorn Bangkok, we aim to provide nothing less than exceptional service and memorable experience for our guests so I am regret that we did not achieve our goal in making your stay a pleasant and seamless one on this occasion.
Rest assured that we have taken your feedback very serious and that your comments has been shared with our Executive Housekeeper and Front Office Manager for immediate actions and improvements.
We sincerely hope you will not judge us solely on the basis of this particular experience and that we will have the opportunity to restore your faith in our service in the future visit.
With best regards,
Banchert Engsupwong
Rooms Division Manager
Anantara Sathorn Bangkok Hotel
