Dear Trip38744088622
Warm greetings from Oriental Residence Bangkok.
Thank you so much to let here such a nice comment for our future guest to read from your country. We try every day to reach our goals to ensure our hotel guest feel like her second home. Thank you again and hope we are able to welcome you soon back.

Best regards

Michael B. Gaehler
General Manager

Dear Abu_munia
Warm greetings from Oriental Residence.
Thank you very much for your nice comments and we have noted your recommendation to add some locks for the bathroom area.
We all looking forward to welcome you back here in Bangkok at the Oriental Residence.
Best regards
Michael B. Gaehler
General Manager

Dear Khun laylaa458,

Greetings from Oriental Residence Bangkok.

First of all allow me to thank you for choosing the Oriental Residence Bangkok for your recent visit to Bangkok, and for taking your valuable time to review us.

I regret to see that your experience with Oriental Residence Bangkok did not meet your expectations. Regarding the cleanliness of the room we have well noted your feedback and I will personally ensure that improvement will be done immediately.

At Oriental Residence Bangkok all of our guest rooms are 100 % smoke free, therefore smoking, using burning scent or open fire is strictly not allowed. I do apologize for the inconvenience that we might have caused you by taking a picture of the burning scent, however we hope you understand that this is a part of our safe & security process to ensure our guests' safety.

Once again, thank you for taking precious time off to leave us your invaluable review and we look forward to welcoming you back soon.

Kind Regards,

Sukamal Mondal