Thank you for taking the time to share your feedback on your recent stay and I am sorry to learn that we were not able to meet your expectations during your stay. In regards to the breakfast buffet, we aim to offer plenty of choices from many cuisines around the world and if you missed anything in particular, please do let me know so we can improve this in the future. Nonetheless, I was pleased to read that you enjoyed the service delivered by the team and the cleanliness for your room. We hope to welcome you back on your next trip to Bangkok!
Assistant Operations Manager